What personal information is collected
We may collect personal information about you (i.e. Information which may identify you in some way, such as your name, address, age, other contact details such as telephone number, email address etc. and passwords) in a number of different ways, including:
- Directly from you – this may be when you register on one of our websites, request information, submit comments or participate in some game, promotion, survey or other feature of the website; or when you call us or send us an email or complete and submit an online form
- From third parties – for example, our related companies, our suppliers, customers, agencies and promotions partners, credit reporting agencies or your representatives;
- From publicly available sources; and
- When legally required to do so.
Using and disclosing your personal information
Personal Information will be used for the following primary purpose:
- To fulfil obligations under any sale and purchase contract
- To render services related to warranty or after sales services.
- To provide information about products, service and/or special offers.
- To obtain opinions or comments about products and/or services.
- To record statistical data for marketing analysis.
For the purpose described above, information may be shared with Pro4mance companies either in Australia or overseas. Also, in order to operate the web site or deliver a service, personal information may also be shared with a service provider.
Pro4mance recognise the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of Pro4mance.
Cookies are used on the site to collect information on how you use the site. This data is anonymous and used for analytical purposes and to improve targeted advertising. The information cannot be used to identify an individual. Please note; if you do not accept cookies, you may experience a loss of site functionality.
You have a right to know what personal data we hold about you. You have a right to have incomplete, incorrect, unnecessary or outdated personal data deleted or updated. You have a right to unsubscribe from marketing messages and to request that we stop processing your personal data for direct marketing or market research purposes. However, if you opt-out from marketing and other communications from Pro4mance, we may still send you critical alerts pertaining to our products and services or contact you for these purposes.
Storage and security of personal information
Pro4mance will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate and up to date. The information is stored on secure servers if in digital format, or in locked areas if in hardcopy format: these repositories are protected in controlled facilities. In some cases these facilities may be overseas. Pro4mance employees and data processors are obliged to respect the confidentiality of any personal information held by Pro4mance. However, security of communications over the Internet cannot be guaranteed, and therefore absolute assurance that information will be secure at all times cannot be given. Pro4mance will not be held responsible for events arising from unauthorised access to personal information. If you would like to access or correct your personal information please contact [email protected]
Our website provides you Social Plug-ins from various social networks. If you choose to interact with a social network, your activity on our website will also be made available to social networks such as Facebook and Twitter. If you are logged in on one of the social networks during the visit of one of our websites the social network might add this information to your profile. If you are interacting with one of the Social Plug-ins, this information will be transferred to the social network. In case you do not wish such a data transfer, please log off on your social network before you enter our website. We cannot influence this data collection and data transfer via the Social Plug-ins. Please read the privacy policies of those social networks for detailed information about the collection and transfer of personal information, what rights you have and how you can achieve satisfactory privacy settings.
Changes to this policy