Privacy Policy

Pro4mance Global Pty Ltd (ABN 27 351 830 051) is the operator of this website. Pro4mance Global is committed to respecting and protecting the privacy of your personal information. This privacy policy explains how personal information may be collected through the www.pro4mance.com.au website which refers to this privacy policy, where the information is held and how it will be handled.

What personal information is collected

We may collect personal information about you (i.e. Information which may identify you in some way, such as your name, address, age, other contact details such as telephone number, email address etc. and passwords) in a number of different ways, including:

  • Directly from you – this may be when you register on one of our websites, request information, submit comments or participate in some game, promotion, survey or other feature of the website; or when you call us or send us an email or complete and submit an online form
  • From third parties – for example, our related companies, our suppliers, customers, agencies and promotions partners, credit reporting agencies or your representatives;
  • From publicly available sources; and
  • When legally required to do so.

Providing personal information is up to you. If you do not want your personal information collected, please do not submit it. If you choose not to give personal information to us, we may not be able to provide you with access to some or all of the pages on this Site or to our other products and services. Occasionally, we may ask you for personal information about other people – for example, your family or other authorised representatives. If you give us this information, we rely on you to tell those people that you are giving their personal information to us and to make them aware of this Privacy Policy.

Using and disclosing your personal information

Personal Information will be used for the following primary purpose:

  • To fulfil obligations under any sale and purchase contract
  • To render services related to warranty or after sales services.
  • To provide information about products, service and/or special offers.
  • To obtain opinions or comments about products and/or services.
  • To record statistical data for marketing analysis.

For the purpose described above, information may be shared with Pro4mance Global companies either in Australia or overseas. Also, in order to operate the web site or deliver a service, personal information may also be shared with a service provider.

Pro4mance Global recognise the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of Pro4mance Global.

Cookies

Cookies are used on the site to collect information on how you use the site. This data is anonymous and used for analytical purposes and to improve targeted advertising. The information cannot be used to identify an individual. Please note; if you do not accept cookies, you may experience a loss of site functionality.

Third-Party Links

The site may contain links to web sites operated and maintained by third parties over which we have absolutely no control. Any information you provide to third party websites will be governed under the terms of each websites’ privacy policy and we encourage you to investigate and ask questions before disclosing any information to the operators of third party websites. We have no responsibility or liability whatsoever for the content, actions or policies of third party websites.

Your rights

You have a right to know what personal data we hold about you. You have a right to have incomplete, incorrect, unnecessary or outdated personal data deleted or updated. You have a right to unsubscribe from marketing messages and to request that we stop processing your personal data for direct marketing or market research purposes. However, if you opt-out from marketing and other communications from Pro4mance Global, we may still send you critical alerts pertaining to our products and services or contact you for these purposes.

Storage and security of personal information

Pro4mance Global will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate and up to date. The information is stored on secure servers if in digital format, or in locked areas if in hardcopy format: these repositories are protected in controlled facilities. In some cases these facilities may be overseas. Pro4mance Global employees and data processors are obliged to respect the confidentiality of any personal information held by Pro4mance Global. However, security of communications over the Internet cannot be guaranteed, and therefore absolute assurance that information will be secure at all times cannot be given. Pro4mance Global will not be held responsible for events arising from unauthorised access to personal information. If you would like to access or correct your personal information please contact [email protected]

Social Networks

Our website provides you Social Plug-ins from various social networks. If you choose to interact with a social network, your activity on our website will also be made available to social networks such as Facebook and Twitter. If you are logged in on one of the social networks during the visit of one of our websites the social network might add this information to your profile. If you are interacting with one of the Social Plug-ins, this information will be transferred to the social network. In case you do not wish such a data transfer, please log off on your social network before you enter our website. We cannot influence this data collection and data transfer via the Social Plug-ins. Please read the privacy policies of those social networks for detailed information about the collection and transfer of personal information, what rights you have and how you can achieve satisfactory privacy settings.

Changes to this policy

We may change information on this Site and/or this Privacy Policy, at any time to reflect our changing business practices. You should regularly review this Privacy Policy for any changes. Any changes will be effective immediately upon the posting of the revised Privacy Policy on this Site. All personal information collected and held by us will be governed by our most recent Privacy Policy.